Animal Shelter Volunteer Feedback Survey
Thank you for volunteering with us. This survey helps us improve training, scheduling, safety, and the overall volunteer experience. Responses may be reviewed by shelter leadership and volunteer coordinators.
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What is your primary volunteer role(s)? (Select all that apply)
Dog care/walking
Cat care/socialization
Cleaning/kennel support
Front desk/visitor support
Fostering
Transport
Events/outreach
Administrative support
Other
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How long have you been volunteering with the shelter?
Less than 1 month
1–3 months
3–6 months
6–12 months
1–2 years
2+ years
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On average, how many hours do you volunteer per month?
Enter numbers only
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How satisfied are you with the training and onboarding you received?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable (I have not completed onboarding/training)
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Which training topics would you like more support with? (Select all that apply)
Animal handling/safety
Reading animal body language
Behavior and enrichment activities
Cleaning and sanitation protocols
Bite/scratch prevention and incident reporting
Working with fearful/stressed animals
Customer/visitor interactions
Medical basics (administering meds, monitoring health)
Emergency procedures
Scheduling/tools and check-in process
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How clear and timely is communication from staff/volunteer coordinators?
Very clear and timely
Mostly clear and timely
Sometimes unclear or delayed
Often unclear or delayed
Not sure
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Do you feel safe while volunteering (procedures, equipment, and facility conditions)?
Yes, always
Most of the time
Sometimes
Rarely
No
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What is working well about the volunteer experience, and what should we keep doing?
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What changes would most improve your volunteer experience (scheduling, training, support, supplies, etc.)?
Thank you for your feedback!
We appreciate you taking the time to fill out this form. While you're here, feel free to check out our site to find out about all the latest volunteer opportunities at our shelter.
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