COMMUNICATING WITH THE DIGITALLY SAVVY CLIENT

Dr.Garret Pachtinger, VMD DACVECC

Which of the following is TRUE regarding mobile apps as part of veterinary communication?

a) 77% of smartphone users in the US are using apps.

b) Mobile apps allow the veterinary team to easily communicate with pet owners

c) Mobile apps provide a way to send reminders to pet owners

d) All are correct

TRUE or FALSE: YouTube has more than one billion users—almost 1/3 of people on the Internet worldwide.

a) True

b) False

Which of the following is NOT a way to best communicate with the digital savvy client?

a) Send targeted email campaigns

b) Invest in virtual communications

c) Think and utilize social media creatively

d) Send client post cards

TRUE or FALSE: Telehealth Involves use of a tool to exchange medical information electronically from one site to another to improve a patient's clinical health status.

a) True

b) False

What percentage of pet owners access pet health info online before making appointments?

a) 10 %

b) 25 %

c) 50 %

d) 75 %