Likert Scale Template
Please take a few minutes to answer these questions about Opinion Stage customer support.
How would you rate the overall quality of customer support at Opinion Stage?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
How well did we understand your concerns and issues?
Extremely well
Very well
Somewhat well
Not well
Not well at all
How long did it take us to answer your initial request?
Much shorter than expected
Shorter than expected
Neutral
Longer than expected
Much longer than expected
How long did it take us to address your issues and concerns?
Much shorter than expected
Shorter than expected
Neutral
Longer than expected
Much longer than expected
How likely are you to recommend our customer support to your friend or colleague?
Extremely likely
Very likely
Somewhat likely
Neutral
Somewhat likely
Not likely
Not likely at all
How satisfied or dissatisfied are you with the quality of customer support at Opinion Stage?
Extremely satisfied
Very satisfied
Neutral
Not satisfied
Not satisfied at all
Thank you!
We appreciate your feedback!