What Features To Look For In A Group Communication App?

A group communication app has many uses. Consider this, you are working on a critical project, and you have to interact with the key members of the team without which it can’t move ahead. What choices are you left with? You could send multiple emails, make a con-call, or fix a meeting? This is where group communication apps can make things easier.

Many apps are available on the internet for this purpose, but how do you figure out which one’s right for you? You should choose based on your requirements and the features it provides. Such as:

1
Several Options to Communicate

Most communication apps have an instant messaging feature, but what sets a team messaging app apart is the multitude of group chat options like:

Message Board 

Your team members need not always be online for instant chats, but having a message board will help you in making announcements or notes for meetings. It may bring to notice important announcements that people who were offline might have missed.

Group Chats

When you want to target a group, messaging one person at a time won’t work. The app must allow for multiple chat rooms. It’ll enable your team members to participate in different discussions simultaneously.

Group Calls

With VoIP, it is now possible to make group calls within the app. They do away the need for face to face meetings and are appropriate for situations that require greater interaction than chats.

Feedback Mechanism

Some group communication apps include opinion polls. They are simply an excellent way to get the feedback from the team members as a whole. It allows the group leaders to see what their team members’ take on a particular issue.

2
Create Open Channels

You can create channels, and they are an excellent way to organize the project's communication. A public channel is open to all team members. They’re searchable, discoverable and members can join at the click of a button. Private channels are meant for more confidential information.

Sharing Files

It is one feature that comes in almost every app intended for group communication. You can share documents relevant to the discussion amongst team members.

Privacy Control

A good group communication app has privacy options. It allows the team manager to set privacy levels for different groups.

Contextual Search

This feature allows you to search for keywords across the entire team archive, or within specific documents, images and other files.

Your needs define the features you require in a group communication app. While not all apps come with every feature you fancy, you can zero in on an app that satisfies most of them, is cost effective and vouched for by many.