What Kind of Care Provider Are You?
/5
How are care notes completed after a support visit?
A. Handwritten in a notebook, typed later
B. Entered at the end of the shift
C. Recorded digitally at the point of care using a mobile device
D. Sometimes forgotten until admin time
/5
When an incident happens, your team usually…
A. Tells a supervisor and waits for paperwork later
B. Logs it when someone has time in the office
C. Immediately records it in the system with time-stamped details and alerts
D. Depends on who is on duty
/5
How is staff rostering managed?
A. Spreadsheets and email chains
B. Manual updates in a rostering system
C. A live digital platform that updates staff automatically
D. A mix of paper and digital systems
/5
If an auditor requested care records from three months ago, how fast could you provide them?
A. It would take hours to gather
B. Data would need to be pulled from multiple sources
C. Accessible instantly with time-stamped records
D. Depends on which files are handy
/5
Families want updates on their loved one’s care. How do they get them?
A. Phone calls when something happens
B. Occasional updates from staff
C. Through a secure app with real-time care updates
D. Only at care plan reviews
The Old-School Care Provider
Manual processes and disconnected systems may be holding your team back. This can increase the risk of missed information, compliance issues, and unnecessary admin workload.
The Transitional Care Provider
You’ve started the shift toward digital systems, but gaps remain. There’s an opportunity to streamline workflows, reduce admin burden, and improve consistency across your team.
The Modern Care Leader
Your organisation is running a digital-first, compliant, and efficient care system. Staff spend less time on admin and more time delivering care, while families stay informed and audits are straightforward.