Client Satisfaction Survey
We would appreciate your opinion
How satisfied are you with DEFKALION S.A. in general?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Other
Did our product/service meet your expectations?
Yes
No
Other
Which of our products/services have you used in the past?
Presencial shopping at our store
e-shop
Phone order
email order
Other
How well did our services meet your needs?
Very well
Well
Somewhat
Not at all
Other
What would you change about our services?
How would you rate the value for money of our services?
Very Good
Good
Neither good nor bad
Bad
Very bad
Other
How easy was it for you to navigate our website?
Very easy
Easy
Somewhat difficult
Difficult
Very difficult
Other
How would you say the quality of our product/services compares to our competition?
Better
The same
Worse
Other
Why did you choose our company?
On a scale from 1 to 10, how likely are you to recommend our company to a friend, family member or colleague?
1 - unlikely to recommend
2
3
4
5
6
7
8
9
10 - will definitely recommend
Other
Thank you!
Your time and feedback are much appreciated.