And the winner is...the California DMV!
The California Golden Fleece® Awards expose waste, fraud, and abuse in California government, and this quarter, the California Department of Motor Vehicles wins the dishonor!
The DMV has long been the poster child for bureaucratic incompetence.
But recent events have taken DMV incompetence to knew heights.
About one-third of DMV employees do not show up for work when the day begins.
Long lines reflect a dramatic increase in wait times for California residents, while state lawmakers and their staff have access to a private DMV office at the capital.
News stories about employees sleeping on the job and committing fraud highlight a lack of oversight and accountability.
The mishandling of voter registrations and disability placards underscore a culture of failure at the DMV.
But there are solutions.
Reducing dependence on the DMV for services, contracting out management of branches, and looking to the private sector for technological assistance would be a good place to start in addressing these issues.