MLS® Compliance - Top Breaches
As an LSTAR Member, it’s important to stay on top of the rules, policies, and laws that help protect consumers and keep the MLS® System and REALTOR® brands strong. The latest e-Compliance Report breaks down the most common compliance issues from Q1 2025—and what you can do to avoid them.
Think you’ve got it covered? Take this quick five-question quiz to find out!
If a REALTOR® or member of the public submits a complaint to LSTAR, what ruling body reviews the complaint first?
In Q1 of 2025, what was the top compliance issue?
PropTx MLS® Rules - ARTICLE 6 – SHOWING AND APPOINTMENTS
Rule 6.03 - Subject to the terms of the MLS® Listing Agreement, the Listing Brokerage shall:
a) Make appointments and confirm them without delay; and
b) If an appointment cannot be made, the Listing Brokerage shall immediately advise the Co-operating Brokerage requesting the appointment and continue to attempt to arrange an appointment for a time suitable to all parties if requested.
Rule 6.04 - Subject to the terms of the MLS® Listing Agreement a Member, who is unable to keep an appointment to show or inspect a MLS® Listing shall immediately advise the Listing Brokerage prior to the appointment, who shall in turn immediately advise the Seller or occupant.
In instances when the Listing Brokerage is unable to keep an appointment to show or inspect a MLS® Listing, the Listing Agent shall immediately advise the Member who has the appointment, prior to the appointment, who shall in turn immediately advise the prospective Buyer.
Rule 6.05 - Unless otherwise agreed to in writing by the Seller, a Listing Brokerage shall ensure that a Registrant accompanies a non-Registrant during the entire period said non-Registrant is at the property and only during the agreed upon period. The Co-operating Brokerage shall be responsible for verifying the identity of its own client prior to booking an appointment to show or inspect an MLS® Listing.
Going forward, under the PropTx MLS® Rules, can you wait to report a trade until the deposit is received?
PropTx MLS® Rules - ARTICLE 4 – REPORTING
Rule 4.02 - ..."All changes in the status of a Reported conditional sale on the MLS® Listing shall be Reported by the Listing Brokerage on the MLS® System by 11:59 p.m. the next Business Day following the change."
*You can wait to report a trade only if the deposit is part of a condition in the agreement of purchase and sale.
Going forward, under the PropTx MLS® Rules, if there is more than one Listing Brokerage on a Trade reported late, would all these Listing Brokerages get fined?
Going forward, under the PropTx MLS® Rules, when are you required to report an amendment?
PropTx MLS® Rules - ARTICLE 4 – REPORTING
Rule 4.02 - The sale, lease or sub-lease of a residential or commercial MLS® Listing shall be reported by the Listing Brokerage through the MLS® System, whether conditional or firm, by 11:59 p.m. the next Business Day following acceptance of an Offer.
..."All changes in the status of a Reported conditional sale on the MLS® Listing shall be Reported by the Listing Brokerage on the MLS® System by 11:59 p.m. the next Business Day following the change."
You got {number correct}/{number of questions} correct answers
There’s some opportunity to strengthen your understanding of the key MLS® Rules and Policies.
We encourage you to review the available resources to support continued learning and to deepen your knowledge of the recently introduced PropTx MLS® Rules.
You got {number correct}/{number of questions} correct answers
You've done a fantastic job on the quiz!
Your understanding of key MLS® Rules and Policies is something to be proud of, so keep up the great work!
We encourage you to review the available resources to support continued learning and to deepen your knowledge of the recently introduced PropTx MLS® Rules.
