Modern Laundress
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How do you determine which garments should never go in a machine, no matter the label?
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Walk us through your personal system for managing a household’s weekly laundry flow.
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What are the first three things you notice when inspecting a new linen closet?
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How do you distinguish between delicate, couture, and sentimental pieces?
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What is your method for removing a 24-hour-old red wine stain on silk?
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What do you believe separates acceptable ironing from truly refined pressing?
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Describe the process of preparing a set of sheets for a visiting VIP guest.
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When a hem begins to unravel but a repair is not yet requested, what do you do?
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How do you determine which garments receive starch, and which require none?
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What’s your approach to reconditioning yellowed vintage fabric?
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Describe a time you saved a garment the family thought was ruined.
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How do you know when to patch vs. when to send an item for professional repair?
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What’s your technique for repairing fine embroidery without compromising the stitch pattern?
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How do you handle a lost button from a custom-made coat with no match in the house?
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If a cashmere item begins to pill or thin, how do you treat it?
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How do you prepare a wardrobe for seasonal storage?
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What materials and containers do you recommend for storing off-season luxury pieces?
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What system do you use for tracking items sent out for tailoring or dry cleaning?
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What’s your method for ensuring swimwear, activewear, and undergarments retain structure over time?
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How do you support a client who has extensive formalwear collections across multiple properties?
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How do you maintain inventory without creating excess process for the household?
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Describe your system for laundering large volumes of towels and sheets without disrupting the home’s flow.
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What’s your routine for ensuring appliances and irons are operating at peak condition?
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How do you triage between a full day of laundry and an urgent request for a pressed suit?
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What role do you believe laundry plays in the daily elegance of a home?
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When do you recommend switching to hypoallergenic or fragrance-free products?
Sensitivity to chemicals
Allergic reactions
Presence of infants or elderly
Personal preference
Other
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How do you approach clients who request all-green, non-toxic cleaning systems?
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Describe your ideal laundry product lineup—what do you keep on hand, and why?
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What are your personal rules about fabric softeners, whiteners, or enzyme-based cleaners?
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How do you explain to a household why a favorite detergent may not be ideal for their fabrics?
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