Soul Fighters Headquarters - Customer Satisfaction Survey

You are receiving this survey as a current or previous Soul Fighters HQ member. As part of our ongoing commitment to providing the best training facilities and services to you, we would like to conduct a short anonymous survey so we can serve you better.

Your feedback is extremely valuable to us! All comments and suggestions will be read, and the information taken onboard so we can better provide the services you require as a Soul Fighters Headquarters member.

Are you a current Soul Fighters HQ Member?

Yes, I'm an active member or my child is.

No, I'm a previous member that has cancelled.

Which program was attended by you or child?

Might Mites (4 - 7 Years)

Juniors (8 - 13 Years)

Adults (14 Years Plus)

Fundamentals

Advanced

Muay Thai

All Levels

If you remember or know your instructor's name, enter it below;

On a scale of 1 to 10, rate your instructor's performance during the class or classes.

On a scale of 1 to 10, rate the facilities provided by Soul Fighters HQ.

Do you feel Soul Fighters HQ offers classes at times that are convenient to you?

Yes, extremely happy with the schedule.

Somewhat happy, I'd prefer more options.

No, the classes did not work with my schedule.

What is your primary objective or goal by attending Soul Fighters HQ classes?

Did you join Soul Fighters HQ through our Free Trial program?

Yes

If you are a past member of Soul Fighters HQ, are you a member at a different academy now?

Yes

N/A

If you are a member of another academy and don't mind sharing, type the name here:

If you are a previous member, what was your reason for cancelling?

Moved from the area

Membership price

Lack of progression

Unhappy with instructors

Other

N/A

If you are no longer training or have moved to another academy, what would make you want to return to Soul Fighters HQ?

How many times per week do you attend Soul Fighters HQ or the academy where you are a member?

Once per week.

Two or Three times per week.

Four or Five times per week.

None of the above.

Have you referred any friends or family to Soul Fighters HQ?

Yes

I'm not sure

What is your favorite Soul Fighters HQ class?

Fundamentals

Advanced

All Levels

No Gi

Mighty Mites

Juniors

Muay Thai

If you could change anything at Soul Fighters HQ, what would it be?

Thank You from Soul Fighters HQ

Whether you're a current or previous Soul Fighters HQ member, we appreciate your time and feedback!

Your feedback is extremely valuable as we look to improve our level of service, training offerings and facilities to better serve the needs of our valued Soul Fighters HQ family members.

Thank you!