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Take our post-pandemic survey
As America begins to reopen its economy, we'd like to hear from community banks and credit unions on how they plan to change their future banking operations. What steps will you take to continue to protect employees and customers as workers return from remote and lobbies and branches begin to reopen?
When do you plan to re-open your lobbies?
Which of the following activities do you plan to keep in place after you've re-opened your physical branches? Select all that apply
How will you change the way your lobbies and offices are cleaned? Select all that apply.
What are some of the ways you plan to encourage social distancing in your lobbies? Select all that apply
What protective gear / equipment will you require? Select all that apply.
Will you ask customers questions about their health history, or have them sign a waiver upon entering the lobby?
Will you require temperature (wellness) checks for employees and customers? Select all that apply
As you replace computers in the future, do you plan to make changes to the type of hardware you buy?
If you plan to continue to support a remote workforce, how will you allow remote users to connect?
What policy changes will you make if you plan to continue to allow for remote workers? Select all that apply
Do you plan to update your business continuity plan based on lessons learned from the Covid-19 pandemic? Select all that apply
What’s your biggest banking worry as you are planning for a "new normal" in banking operations?
Thank you!
We appreciate your feedback! If you have any questions or need help assessing your pandemic plan or technology needs, please contact us.